Inscend Privacy Policy

1. Introduction

Inscend is built to help small business owners make better daily decisions using their business data.

We take privacy seriously and design our systems to collect only what is necessary to deliver clear, actionable insights.

This Privacy Policy explains how we collect, use, store, and protect your information when you use Inscend.

By using Inscend, you agree to the practices described in this policy.

2. Information We Collect

We collect information only to provide and improve our services.

a. Account Information

When you create an account, we may collect:

• Name
• Email address
• Business name
• Country and region
• Login credentials

b. Business Data

Depending on how you use Inscend, we may collect:

• Sales data
• Product and inventory data
• Customer data (such as purchase history or contact details)
• Uploaded files (CSV, spreadsheets, receipts via OCR)
• Data synced from third-party platforms such as Shopify

Inscend does not sell or share your business data with third parties for advertising.

c. Usage Data

We collect limited usage data to improve the product, such as:

• Feature usage
• App interactions
• Error logs
• Device and browser type

3. How We Use Your Information

We use your information to:

• Provide decision recommendations and insights
• Generate Action Cards and business guidance
• Improve product performance and reliability
• Communicate important updates and support messages
• Ensure security and prevent misuse

We do not use your data to train public AI models or share it with other businesses.

4. AI and Automated Decision Support

Inscend uses AI and machine learning to:

• Analyze patterns in your business data
• Generate recommendations and predictions
• Estimate financial impact of actions

All AI outputs are assistive, not mandatory.

You remain in control of all decisions taken in your business.

5. Data Sources and Integrations

You may connect Inscend to third-party services such as Shopify.

When connected:

• We access only the data you authorize
• We follow the permissions granted by the platform
• You can disconnect integrations at any time

Inscend is read-only by default unless explicitly stated otherwise.

6. Data Storage and Security

We use industry-standard security practices to protect your data, including:

• Encrypted data storage
• Secure authentication
• Role-based access control
• Tenant-level data isolation

We limit internal access to data strictly to what is necessary to operate the service.

7. Data Retention

We retain your data only as long as:

• Your account is active, or
• It is required to provide the service, or
• It is required by law

You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access your data
• Correct inaccurate data
• Export your data
• Delete your data
• Withdraw consent

To exercise these rights, contact us at info@inscend.io.

9. International Users

Inscend operates globally, including in Canada and Nigeria.

By using Inscend, you understand that your data may be processed in jurisdictions with different data protection laws.

We apply consistent security and privacy standards across all regions.

10. Children's Privacy

Inscend is not intended for users under the age of 18.

We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are material, we will notify users through the app or by email.

The latest version will always be available on our website.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: